rapid PayCard

If there was 0 rate I would do it for this company rapid card. What a horrible company, customer service zero, every time I call its different story sometimes or just the same things oh we will unlock your card in 24hr and now its been 6 days.

- First I got that card from my sons(minor) employer i try to unlock the card so he can do his shopping he cannot cuz its lock:

Second: I called customer service, he said oh you have to send an email with proof of identity and wait 24/hr to get approved. I send the email like he said right away

Since then its been now 6 days every day i call its the same response oh we will unlock just wait.

That is so wrong for the company to hold my sons money that long

I have been getting the run around from customer service, I've called every day and get different information on how I need to verify my identity every time. They locked my card for suspected fraud and said to unlock I had to send documents.

Then, a week later find out they gave me the wrong email to send to and I had to send more documents. Then days later they said I had to take a picture of the documents instead of sending screenshots. I continue to comply, even though they never call me to tell me what's happening I have to call every time and speak to different people every time. Then they say it takes 24 to 48 hours to be verified.

It's been 2 weeks almost and I've had 3 payments from my company and still can't access my money! I have the app, no way to send the documents except by email, and there aren't any charges I don't recognize.

Very unreasonable amount of time they are taking to unlock my card, the customer service is terrible barely speaking English with roosters crowing in the background, no one knows what I need to do or how long it will be til I can access my funds. I sent my ID ,ss card, birth certificate, vehicle insurance info since 8 days ago.

I was scammed out of $802 off this rapid card from and I am so mad because I enjoyed receiving daily pay with my company, this company is stating they have 90 days to investigate but will give me a credit by March. 9, 2024.

After reading these reviews Im so discouraged I worked so hard for my money I filed a police report and was able to see the footage of the perpetrator who took my money.

If they surpass the 90 days I will file a law suit because that is too much money to lose in such hard economic times. aww yea I switch to another bank as of today, now the company has automatic announcement about adding chips to their prepaid cards guess theyre caught up in a lot of fraudulent activity pls dont give them a chance!!!